Privacy Policy

1. Information We Collect

• Account Information: When you sign up, we collect your username, email, password, and (optionally) your business name, contact info, country, city, business category, bio, and profile picture.
• Product & Business Data: When you create or edit product listings, we collect the product name, description, tags, cover images, catalog items, photos, links, pricing information, and business details.
• Contact & Communication: If you contact us via our contact form, we collect your name, email, and message content.
• Usage Data: We collect anonymized data about how you use VisualStoria (e.g., page views, actions, device/browser info) to improve our platform.
• Cookies & Tracking: We use cookies for authentication, session management, and analytics.

2. How We Use Your Information

• To create and manage your account and business profile.
• To enable you to create, edit, and showcase products and services on the marketplace.
• To connect you with customers and facilitate business transactions.
• To personalize your experience and show relevant business categories and customer contacts.
• To communicate with you about your account, platform updates, customer inquiries, or support requests.
• To improve VisualStoria's features, security, and performance.
• To comply with legal obligations and prevent fraud or abuse.

3. How We Share Your Data

• We do not sell your personal data to third parties.
• Your public business profile, products, services, and catalog items are visible to other users and potential customers.
• Contact information (like email, WhatsApp, phone) associated with your products are visible to customers who interact with your listings.
• We may share data with trusted service providers (e.g., hosting, analytics, email delivery, payment processors) who help us operate VisualStoria, under strict confidentiality agreements.
• We may disclose information if required by law, to protect VisualStoria, or to prevent fraud or abuse.

4. Data Security

• We use industry-standard security measures to protect your data.
• Passwords are securely hashed and never stored in plain text.
• We regularly review our security practices and access controls.

5. Your Rights & Choices

• You can update your profile and account information at any time.
• You can delete your account by contacting us at visualstoria@gmail.com.
• You may opt out of non-essential communications.
• For EU/UK users: You have the right to access, correct, or erase your data, and to object to or restrict certain processing.

6. Children’s Privacy

VisualStoria is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on VisualStoria or contacting you directly if required.

8. Contact Us

If you have questions or requests regarding your privacy, please contact us or email visualstoria@gmail.com.